Shipping policy

Thank you for shopping with KOKO TALLOW. We are committed to processing and shipping your orders as efficiently as possible. Please review our shipping policy below for important details regarding order fulfillment and delivery.

Processing Time

  • All orders require 7-10 business days for processing before they are shipped.

  • Processing time does not include weekends or holidays.

  • Once your order is processed, you will receive a shipping confirmation email with tracking information.

Shipping Methods & Delivery

  • We currently ship within the United States only. No international shipping is available at this time.

  • Delivery times vary depending on the shipping method selected at checkout and the destination.

  • Once shipped, orders typically arrive within 3-7 business days, depending on the carrier and location.

Order Issues & Lost Packages

  • We are not responsible for lost, stolen, or delayed packages once they have been handed over to the carrier.

  • If you experience issues with delivery, please contact the carrier directly with your tracking information.

Address Accuracy

  • Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

For any questions regarding shipping, please contact us at kokotallow@gmail.com.

Thank you for supporting KOKO TALLOW!